Overview
AmpliFabrik runs Amplience health checks for commerce brands in the US and Canada. Each Amplience platform audit establishes a baseline for support and maintenance across your existing implementation. We review content models and JSON schemas, Dynamic Media settings, integrations, storefront performance, editorial workflows, and technical security controls. The scope covers Amplience CMS (Dynamic Content), with Amplience DAM (Content Hub) and connected services reviewed where they form part of your setup. You receive a findings report with evidence, risk ratings, and a prioritized remediation roadmap. That gives your team a basis for deciding what to fix, what to monitor, and what can wait. A health check also supports an implementation takeover: we document access, dependencies, known incidents, and gaps in the previous handover. For system integrators, the review can run white-label under your delivery process, with you retaining the client relationship. AmpliFabrik is an Amplience Partner Program member with a team of 25 people. An architect and engineers review the agreed audit areas, with findings tied to the affected content, integration, or workflow. We agree access, audit depth, deliverables, and pricing before work starts. Your team can use the report independently or scope follow-on Platform Support, a Managed Retainer, or Platform Remediation with us. The audit diagnoses the implementation; approved fixes are separate work. It does not replace Amplience's product support or certify legal compliance.
Key facts
Why an Amplience platform audit belongs in your ongoing maintenance plan
Measure platform health before you commit
Turn your Amplience support backlog into a documented maintenance plan with clear priorities
Check production risks ahead of your next peak-season campaign
Bring an outside review into your internal or white-label support team
What an AmpliFabrik Amplience health check covers
Content model audit and schema review
Dynamic Media configuration review
Integration boundary audit
Performance benchmarks and Core Web Vitals review
Editorial workflow and governance assessment
Security posture and compliance review
What AmpliFabrik delivers
01 - Documented findings report
02 - Prioritized remediation roadmap
03 - Performance benchmarks against targets
04 - Support planning recommendation
Frequently asked questions
An Amplience health check is a structured platform audit that establishes a baseline for support and maintenance. It covers content models and schemas, Dynamic Media, integrations, storefront performance, editorial workflows, and technical security controls within the agreed scope. You receive findings, evidence, and a prioritized remediation roadmap. The audit is diagnostic; production fixes are scoped separately.
The timeline depends on the audit scope, platform complexity, access readiness, and stakeholder availability. We agree the schedule after reviewing your hubs, content models, integrations, brands, and locales. The work moves through scoping, investigation, detailed testing, and findings review. Any dependency on missing logs, third-party access, or additional testing is recorded before we commit to the delivery plan and reporting dates.
Pricing is quoted for a defined audit scope. Content types, integrations, markets, available documentation, and required test depth shape the estimate. A fixed-price proposal states the deliverables, assumptions, exclusions, and any access needed. Additional investigation or implementation work requires a separate agreement on scope and cost.
Yes. We can audit an Amplience implementation built by another agency or your internal team. The review starts with authorized access, available documentation, and known issues. It assesses the current setup without assuming a rebuild is needed. For white-label audits, the integrator keeps the client relationship and reporting. Findings can support a handover to your team or a separately agreed support takeover.
Findings may include schema rules that no longer match editor needs, duplicated content types, unreliable integration error handling, failed webhook deliveries, oversized images, and unclear cache behavior. The review can also identify publishing bottlenecks, gaps in role ownership, excessive permissions, or undocumented credential access. These are examples of possible findings, not claims about your platform. Each reported issue includes evidence, impact, and a proposed next step. We also record what was checked and found satisfactory, plus areas that could not be assessed with the available access.
Your team can implement the recommendations independently, commission Platform Remediation, or use the findings to scope a Managed Retainer. The report remains yours whichever route you choose. We separate immediate risks, routine maintenance, and larger improvements so you can decide what to fund first. Implementation, retesting, and ongoing monitoring are agreed as follow-on work, with clear owners and acceptance criteria for the selected fixes.
Base frequency on release activity, incidents, and business risk. A stable implementation may suit an annual baseline review, with focused checks after major changes. Active platforms may benefit from more frequent targeted reviews. Agree the cadence and audit scope separately; recurring health checks are not automatically included in every support retainer.
A health check investigates and documents the implementation. Platform Remediation makes the approved changes that address selected findings. The audit provides evidence and priorities; the remediation scope sets the fixes, tests, dependencies, and release plan. An audit is a useful starting point, but existing documented findings can also inform remediation scoping. Your team can commission the review without committing to AmpliFabrik for implementation.