Overview
Amplience performance monitoring tracks selected signals across your storefront and connected Amplience services. AmpliFabrik helps US and Canadian commerce teams understand changes in page experience, media delivery, publishing, and integrations. We start with your implementation, available data, and priorities, including gaps left when an integrator exits or support stalls. Scope can cover Amplience CMS (Dynamic Content), Dynamic Media, Content Delivery API requests, webhook handlers, and storefront caching. Checks use public requests, authorized logs, and your monitoring tools where suitable. We document coverage gaps alongside the dashboards. Automated checks run at agreed intervals; alert routing, human response, review cadence, and any fixes are scoped separately. Findings help your team prioritize ongoing Amplience support and maintenance. For white-label work, the integrator owns the client relationship and controls introductions. AmpliFabrik stays unnamed unless invited, with support routed through the partner. We are an Amplience Partner Program member, operated by Senior Maple Marketing Ltd. in Saint John, New Brunswick. Your team receives evidence to assess changes and decide what needs investigation.
Key facts
How specialist Amplience performance monitoring supports your existing observability tools
Connect page experience with the pages customers use
Choose checks that reflect how your Amplience implementation works
Use recurring checks to identify changes that need investigation
Regular performance reviews give findings an owner
What an AmpliFabrik Amplience performance monitoring engagement covers
Core Web Vitals and diagnostic checks
Dynamic Media delivery performance monitoring
Content publishing reliability checks
Integration boundary performance monitoring
Cache behavior and edge performance monitoring
Scheduled performance reviews and optimization recommendations
What AmpliFabrik delivers
01 - Documented monitoring setup
02 - Alert routing tuned to your implementation
03 - Performance reviews and actionable recommendations
04 - Documented handover into other Care engagements
Frequently asked questions
It covers agreed checks across storefront experience, Dynamic Media delivery, publishing, content delivery requests, integrations, and cache behavior. We define the pages, endpoints, data sources, and review cadence around your implementation. Dashboards and reviews show findings alongside coverage gaps. Alert routing, human response, and optimization work are agreed separately.
Datadog and New Relic can monitor API endpoints and request performance. AmpliFabrik adds Amplience implementation context: selecting checks, mapping content workflows, interpreting signals, and documenting next steps. We can use your existing tools where they fit the scope. Visibility depends on instrumentation and access; monitoring does not grant access to internal Amplience or CDN metrics. The setup documents these limits for your team.
Pricing depends on your implementation, scope, tooling setup, access, and review needs. Scoping identifies checks, setup effort, reporting, and responsibilities before we propose fees. The agreement distinguishes setup, monitoring, tool charges, human response, and implementation work as applicable. Scope or coverage changes are reviewed before commitment.
Access depends on the checks. Public synthetic tests may need no account access; private logs, metrics, and dashboards require appropriate permissions. We document the scoped access each check needs. Instrumentation or configuration may require approved changes by your team or an authorized owner. We agree these steps before setup, including later investigation needs.
The configured rule then notifies the agreed owner or channel with the available evidence. Your runbook defines review coverage, escalation, and responsibilities. Automated alerting does not include round-the-clock human response. AmpliFabrik investigation or fixes follow the agreed Care or Emergency Support scope, coverage, and approval process.
When monthly reviews are in scope, we summarize recent trends, investigated anomalies, coverage gaps, and recommended actions. The report links findings to affected pages or workflows and separates evidence from hypotheses. We agree the format, meetings, and follow-up owners in advance. Your team decides which recommendations proceed to scoped work.
Yes, where your tools expose the required data and support the agreed checks. We review dashboards, logs, and data access to decide what to reuse or add. Scope can include Datadog, New Relic, or Grafana. We document ownership, data destinations, and setup changes, then agree alert routing to avoid unnecessary duplicate notifications.
Timing depends on access, instrumentation, systems in scope, and the checks needed. We review dependencies before proposing a setup plan. Work includes selecting measures, configuring checks and dashboards, establishing a baseline, and testing alert delivery. The plan records owners and approval or vendor dependencies. Review timing is agreed once data sources and reporting windows are understood.